Customer Service
- Terms and Conditions
- Confidentiality & privacy
- I do not store any client financial or credit card details in any form. Your personal details are strictly confidential and will not be disclosed to any other companies, organisations or individuals. At the stage when you enter your credit card details, you will be passed on to a Secure Order Processing page hosted by Sage Pay.
- Booking you coaching sessions online from this site
- Please arrange session dates with me by phone or email before committing to purchasing your coaching sessions.
- Payment
- All coaching sessions must be paid for in advance.
- Cancellations
- We require 24 hours notice (working days only) if you want to cancel your appointment, or you will be charged the full session fee of £45. After cancelling your appointment, within the notice time, please be aware that you are required to re-book the cancelled session within one month, otherwise continuity is broken and you will forfeit any refund on your course. Should you choose not to complete your course and do not make contact with us within one month, Taking Different Steps is not liable to make a refund. Taking Different Steps expects clients to take responsibility for their coaching, which they have chosen to undertake.
- Unlawful and Prohibited Use
- You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner, which may harm Taking Different Steps, other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
- Website Terms Of Use
- All the information on this web site is intended for guidance only. Taking Different Steps owns the copyright in all materials on this site.
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